Return Policy

Encore Fashion Returns Policy

Your satisfaction is important to us so we have a money back guarantee policy.

Please read our return policies.

All items returned must be received within 30 days of the delivery date.
All Items must be returned in the same condition as purchased.
Items must be returned with all tags attached. Items without tags will not be refunded. 
Encore Fashion will not refund promotions or discounted items.


Refunds will be made via the same payment method that you used when buying the returned item. Items purchased using PayPal or a credit card will be refunded via the same payment method. Items purchased using store credit will be refunded via store credit. You cannot claim any more benefit than the amount actually paid for the item.


Refunds will be made within 7 days of the item being received.


To organise a return email and inform our customer care representative who will send you a prepaid shipping label. You will be notified via email when your refund has been processed.